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đź”’ Dine50 Privacy Policy

Effective Date: 1st June 2025

Welcome to Dine50 ("we," "us," or "our"). We are committed to protecting your personal information in compliance with Indian laws (Information Technology Act, 2000) and industry standards, including those set by Meta, WhatsApp, Razorpay, and others.

1. Information We Collect

a. Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Location (city/region)
  • Optional demographics (e.g., gender)

b. Transactional & Booking Information

  • Restaurant booking details
  • Coupon/offer usage
  • Payment method (no card data stored)

c. Technical & Usage Information

  • IP address, device, OS
  • Browser info, referral URLs
  • Cookies and session details

d. Communication Data

  • Messages via WhatsApp, email, or feedback forms

2. How We Use Your Information

  • To process bookings and offers
  • To send confirmations via SMS/Email/WhatsApp
  • To improve user experience
  • To show relevant offers
  • To prevent abuse or fraud
  • To comply with legal duties

3. Cookies & Tracking

We use cookies and tracking tools (Meta Pixel, Google Analytics) to:

  • Remember login preferences
  • Measure campaign success
  • Enhance site performance

You can manage cookies in your browser settings.

4. Sharing of Information

We do not sell your personal data. Information is shared with:

  • Partner restaurants (limited to your booking)
  • Third-party services such as:
    • Razorpay (payments)
    • Meta WhatsApp API & SMS gateways
    • Analytics providers
  • Government bodies when legally required

5. Data Storage & Security

  • Data stored on encrypted servers
  • Secure transmission via SSL
  • Controlled access with regular audits

6. Your Rights

  • Update your personal information
  • Unsubscribe from marketing communications
  • Request data deletion (after ID verification)

7. Children’s Privacy

We do not knowingly collect data from anyone under 18 years old.

8. Legal Basis

  • User consent
  • Performance of a booking contract
  • Legitimate interests (fraud prevention, optimization)
  • Legal obligations (compliance, audit)

9. Policy Updates

Any changes will be posted here. Continued use after updates implies acceptance.

10. Contact Us

Feel free to reach us for any questions:

We aim to resolve all issues within 7 business days.

By using Dine50, you agree to this Privacy Policy.